Contacts and Useful Numbers
We are at your disposal for more information.
Headquarter and Offices
-
Via San Marco 11
35129 Padova (PD)
Tel. 049 82 08 411pec: cherrybank@pec.cherrybank.it
ABI: 03365
Swift: TRVEIT2P -
Via Manin 53
00185 – Roma -
Via Ulrico Hoepli 3
20121 – Milano -
Via Bucci 61
47833 – Morciano di Romagna RN -
Via Felice Cavallotti 7
33170 Pordenone PN
For details about 23 Branch offices visit the italian version page
Download our Company Profile HERE .
Assistance for Cherry core banking
Assistance Hours
Monday to Friday from 09:00 am to 06:00 pm
Saturday from 08:00 am to 02:00 pm
If you are calling from Italy
+39 0521 1922214
Other contacts
For any information you may contact
your reference branch as well.
Assistance for Ecobonus
Assistance for Banco BPM
If you are calling from Italy
800 406 686
Assistance Hours
Monday to Friday from 08:30 am to 01:30 pm.
Assistance for Distressed Credit
Have you received a letter because we purchased your credit?
Do you want to get more
information about your location?
Assistance for Current Account Online Cherry Bank
Assistance Hours
Monday to Friday from 08:00 am to 10:00 pm
Saturday from 08:00 am to 02:00 pm
Call us
If you are calling from Italy 800 098 522
If you are calling from outside Italy +39 011 2272140
Assistance for Current Account Cherry face to face
Assistance Hours
Monday to Friday from 08:00 am to 10:00 pm
Saturday from 08:00 am to 02:00 pm
Call us
If you are calling from Italy +39 0521 1922214
Useful Numbers for card block
Blocking Nexi cards
If you are calling from Italy
800 151 616
Blocking Nexi cards
If you are calling outside Italy
+39 02 349 80 020
Blocking Nexi cards
If you are calling from USA
18 004 736 896
Useful Numbers for Banca Popolare Valconca, now Cherry Bank customers
Blocking cards
NEXI (Private e Business):
- from Italy: 800 15 16 16
- outside Italy: +39 02 349 800 20
- from USA: 1 800 473 68 96
BANCOMAT/PAGOBANCOMAT: 800 82 20 56
AMERICAN EXPRESS: 06 729 00 347
Assistance Cards
NEXI for credit, debit and prepaid cards:
- from Italy: 02 345 444*
- outside Italy: +39 023 498 0020**
- from USA: +1 800 473 68 96***
*Number subject to local charges according to the telephone operator used.
**You can make collect calls from Nexi.
***Number accessible only from a U.S. telephone line, landline or mobile.
Assistance internet banking e pos
HelpDesk Pos (for business): 800 27 55 72
Internet Banking (every day, from 06:00 am to 00:00 pm)
- from Italy: 800 08 08 50
- outside Italy: +39 051 499 21 05
- e-mail: tecsupport@csebo.it
Corporate Banking (every day, from 06:00 am to 00:00 pm)
- 800 08 08 50
- e-mail: helpdeskhc@csebo.it